Contact Us

You’ll find the answer to lots of common questions about PAF® on our FAQs page, but if you have a specific query or matter that isn’t covered there, please get in touch with us, we’re here to help you get the most out of using PAF.

For general enquiries about PAF:
0345 606 6854* and option 3 (8:30am – 5pm)
If you’re already a Solutions Provider:
0345 606 6854* and option 3 (8:30am – 5pm)
If you have a query about public sector licensing:
0345 606 6854* and option 5 (8:30am – 5pm)
Alternatively, you can write to us:

Address Management Unit
Royal Mail
Admiral House
2 Admiral Way
Doxford International Business Park
SUNDERLAND
SR3 3XW

*Calls cost 5p per minute plus your telephone company's network access charge.

Or send us a message: