PAF enables your operations, interactions and transactions to be more effective and efficient

Incorporating accurate address and postcode information is essential for every organisation that needs to engage with its customers in a professional, efficient and cost-effective way. But constant changes to addresses in our towns and cities make that a huge challenge. That’s why 37,000 UK businesses choose and trust data from Royal Mail’s Postcode Address File (PAF®), the UK’s most up-to-date and widely used addressing database, to bring certainty to a wide range of business processes.

Discover the benefits of PAF in our two-minute video.

Just how accurate and affordable is PAF?

  • 29.5m
    UK addresses that can be delivered to across 1.8m postcodes

  • 4-5k
    updates a day, from thousands of postmen and women

  • Affordable accuracy, from as little as
    per user per year

These daily updates make PAF the UK’s most up-to-date address database. By taking advantage of daily updates you can get more letters and parcels to your customers first time. It also supports businesses in reducing abandoned baskets, expensive returns, fraudulent transactions and customer complaints. Saving you both time and money.

The costs of using PAF are much lower than many people realise. Prices start from as little as £2 per Postcode Area per user, £70 for unlimited use of PAF per user per year and just £1.20 for a block of 100 look-ups on a website or CRM system; making it more affordable than you may have thought.

Companies that rely on PAF


What can PAF do for my organisation?

PAF offers a host of benefits to organisations in every sector and of every size. There are many ways in which the data is used, but here are the most common uses and benefits.

  • Making Online Transactions Easier

    Reduce abandoned baskets and expensive returns by enabling fast and accurate automatic address completion.

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  • Verifying Customer Identities

    Verify addresses in seconds, for a better customer experience and reduce the likelihood of losses due to fraud.

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  • Delivering Mail Efficiently

    Increase addressing accuracy, leading to added efficiency, reduced returns and improved customer experience.

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  • Managing Databases Effectively

    Remove errors, duplicates and gaps in customer address information to ensure your records are up to date and standardised.

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  • Identifying Addresses in a Specific Geographic Area

    Optimise route planning and select specific postcode areas to improve operational efficiency and customer targeting.

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